Shipping Policy

Puresol Shipping Policy

At Puresol, we’re committed to delivering your order quickly and sustainably. Below you’ll find details on our shipping process:

📦 Processing Time

Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

🚚 Shipping Rates & Delivery Times

We offer both standard and expedited shipping options at checkout. Rates and delivery times vary based on your location and selected shipping method:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

✨ Enjoy Free Standard Shipping on all orders over $60  (before tax and discounts).

Please note: delivery times may vary during holidays or due to carrier delays.

🌎 International Shipping

We currently ship within Canada, shipping rates and times will be calculated at checkout. Customs fees or import duties may apply and are the responsibility of the customer.

📬 Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this to monitor the status and expected delivery date of your package.

❗Shipping Issues

If your package is delayed, lost, or damaged in transit, please reach out to us at maria@puresol.com within 7 days of the estimated delivery date. We’ll do our best to help resolve the issue as quickly as possible.